A Trusted UK Platform for Thesis Support

At Thesis Writing Services UK, we respect your privacy and take the protection of your personal information seriously. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, contact our team, place an order, or use any of our academic support services.

By using our website or services, you agree to the practices described in this Privacy Policy.

We may collect personal information when you contact us, request a quote, place an order, use live chat, subscribe to updates, or interact with our website.

This may include:

• Personal Information: Your name, email address, phone number, country, and contact details.
• Order Information: Your academic level, subject area, deadline, service requirements, files, guidelines, and project instructions.
• Payment Information: Billing details and transaction information processed through secure payment providers. We do not store full card details.
• Communication Data: Messages, emails, live chat records, feedback, revision requests, and customer support queries.
• Website Usage Data: IP address, browser type, device information, pages visited, time spent on the website, and referral sources.
• Marketing Preferences: Your consent status for receiving promotional emails, offers, or service updates.

We may collect personal information when you contact us, request a quote, place an order, use live chat, subscribe to updates, or interact with our website.

This may include:

• Personal Information: Your name, email address, phone number, country, and contact details.
• Order Information: Your academic level, subject area, deadline, service requirements, files, guidelines, and project instructions.
• Payment Information: Billing details and transaction information processed through secure payment providers. We do not store full card details.
• Communication Data: Messages, emails, live chat records, feedback, revision requests, and customer support queries.
• Website Usage Data: IP address, browser type, device information, pages visited, time spent on the website, and referral sources.
• Marketing Preferences: Your consent status for receiving promotional emails, offers, or service updates.

We use your personal information to provide, manage, and improve our services.

We may use your information for the following purposes:

• To respond to your enquiries and quote requests.
• To process, manage, and deliver your orders.
• To communicate with you about project updates, deadlines, revisions, and support requests.
• To process payments and maintain billing records.
• To improve our website, customer service, and user experience.
• To send service updates or promotional emails, only where permitted.
• To prevent fraud, misuse, unauthorised access, or harmful activity.
• To comply with legal, accounting, tax, and regulatory requirements.

We only process personal information when we have a valid reason to do so.

Our legal basis may include:

• Contract: When we need your information to provide the service you requested.
• Consent: When you agree to receive marketing emails or share optional information.
• Legal Obligation: When we need to keep records for tax, accounting, or legal purposes.
• Legitimate Interest: When we improve our services, protect our website, prevent fraud, or respond to customer queries.

We keep your personal information only for as long as necessary.

This may include the time needed to:

• Complete your order or service request.
• Respond to customer support queries.
• Handle revisions, complaints, or disputes.
• Meet legal, tax, accounting, or compliance obligations.
• Maintain business records for a reasonable period.

When your information is no longer required, we will delete, anonymise, or securely archive it.

We use reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, alteration, or disclosure.

These measures may include:

• Secure website connections.
• Limited access to customer files and order details.
• Password-protected systems.
• Secure payment processing.
• Internal confidentiality rules.
• Regular checks to improve data security.

No online system is completely risk-free. While we work to protect your data, we cannot guarantee absolute security over the internet.

We do not sell, rent, or trade your personal information.

We may share limited information with trusted third parties only when needed to run our services, such as:

• Payment processors.
• Website hosting providers.
• Email and communication tools.
• Customer support systems.
• Analytics and website performance tools.
• Legal, accounting, or compliance advisers where required.

These parties are expected to handle your information securely and only for the purpose agreed.

We may also disclose information if required by law, court order, regulatory request, or to protect our legal rights, users, website, or business.

Some of the tools or service providers we use may process data outside the United Kingdom.

Where this happens, we take reasonable steps to ensure your information is protected through appropriate safeguards, such as contractual protections, secure processing standards, or other recognised data protection measures.

Our website may use cookies and similar technologies to improve your browsing experience, understand website performance, and support basic website functions.

Cookies may help us:

• Remember your preferences.
• Analyse website traffic.
• Improve page performance.
• Understand how visitors use our website.
• Support live chat or enquiry forms.

You can block or delete cookies through your browser settings. Some website features may not work properly if cookies are disabled.

We may send you promotional emails, offers, or service updates if you have opted in or where we are legally allowed to do so.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

We do not send marketing messages to users who have opted out.

Depending on applicable data protection laws, you may have the right to:

• Request access to the personal data we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your personal data.
• Ask us to restrict how we use your data.
• Object to certain types of processing.
• Withdraw consent where processing is based on consent.
• Request a copy of your data in a portable format.
• Complain to a data protection authority if you believe your rights have been breached.

To exercise your rights, please contact us at:

Email: info@thesiswritingservicesuk.co.uk

Our services are intended for users aged 18 and above.

We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child without appropriate permission, we will take steps to delete it.

Our website may include links to third-party websites, platforms, or resources.

We are not responsible for the content, privacy practices, or data handling of third-party websites. We recommend reviewing their privacy policies before sharing any personal information with them.

When you upload files, drafts, guidelines, supervisor comments, or academic documents, we use them only to provide the service you requested.

We treat uploaded files as confidential and do not share them publicly. Access is limited to authorised team members or service providers who need the files to complete your request.

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or data protection practices.

Any updates will be posted on this page with the revised date. Continued use of our website or services after an update means you accept the revised policy.